Educational Specialist l

GENERAL SUMMARY: Provide Goodwill Industries of the Columbia Willamette (GICW) employees, Long Term Services (LTS) participants, and community members learning support on a variety of levels.


  • Design and conduct learning workshops for Goodwill of the Columbia Willamette (GICW) employees, community members and Long Term Services program participants within GICW service area.
  • Customize curriculum design based on the needs of the audience and managers’ goals.
  • Build, strengthen and maintain community partnerships with the goal of increasing the impact of the program through services and individuals served.
  • Design, conduct and track individualized support for Goodwill employees on an as needed basis with the input of site managers. The different learning needs include: GED tutoring, computer skills, individual growth plans, and literacy.
  • Contribute to the program’s internal and external communication strategy by participating in activities such as outreach presentations and writing information articles.
  • Maintain communication with supervisor.
  • Provide excellent customer service to internal and external customers.
  • Attend meetings held by GICW & other agencies as assigned.
  • Assist with entering and maintenance of training information in training database.
  • Keep up to date with developments in training by establishing personal networks, reading relevant journals and attending relevant trainings, either on-line or in-person.
  • Must demonstrate willingness and ability to adhere to all GICW’s policies and procedures, CARF standards, Kaizen guidelines, safety and security regulations.
  • Foster and demonstrate a positive team environment.

  • Must be 18 years or older.
  • Master’s degree.
  • Experience in learning facilitation in an adult education environment.
  • Strong adaptability skills.
  • Excellent oral and written communication skills.
  • Proficiency with Access, MS Outlook, Word, Excel, and PowerPoint.
  • Bilingual and/or American Sign Language skills are a plus.
  • Must be able to provide own transportation.
  • Must provide proof of identification and eligibility to work in the United States of America.
  • Must pass a drug screening test and background check.


  • Work is primarily performed in an office environment.
  • Travel throughout the service area is required.
  • May be exposed to program participants with unpredictable behavior.
  • Moderate adaptability required. Work environment occasionally hectic (fast paced) with irregular short deadlines and a limited number of critical or unusual situations.
  • DOT Strength: Medium
Meet Goodwill